Gen 3 owners please read! Camshaft Issue (Diesel)

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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby newmazdaowner » Tue Aug 15, 2017 12:32 pm

Paul c wrote:First post . Just purchased a 2013 tourer and then I came across this problem . Typical

Everything seems fine car has a complete service history from mazda since new there is 84k on it now . Am I in the clear at that mileage or is it still an issue

Thanks


As Steve suggested, get in touch with Mazda and demand the pucker history on the car. Mazda has an online system instead of the usual service book and the online system does not record any warranty work or in fact, any parts that have been fitted. All it tells you is that the car was serviced and that is all - which to my mind is not a 'Full Service History' by any stretch of the imagination! Car manufacturers have always been secretive, but not declaring information such as that should not be allowed. In this age of so called 'open information' the car industry is lagging behind - I wonder why?

It could well be that all the work has been carried out, however, if you bought the car from a Mazda dealer at a price that you considered to be cheap, then suspect that the work has NOT been done and at any time you could have a serious problem on your hands. Engines within the declared VIN range (which is not difinitive by any means) have known to fail at miliages as low as 20,000 and as Steve said, over 120,000. It all depends on how the car was run prior to you owning it. Lots of M6 Tourers were supplied to sales reps., managers etc. and even company directors, some of which thrash their cars as they know it's someone elses problem if anything goes wrong. If yours has an auto gearbox it's a good bet that it wasn't thrashed, however, to my knowledge, no survey has been done comparing number of incidents and at what miliage - manual GB to Auto GB - only Mazda themselves know those facts.

I don't know how much of this thread you have read, or if you are aware, that when this problem first come to light, Mazda themselves had no idea how best to deal with it. Cars with very worn camshafts were dealt with as per the dealers usual procedures - i.e. flush the engine once, fit new camshafts and away you go. It was only later was it realised that the vacuum pump and turbos were almost certainly contaminated with swarff (millions of tiny pieces of metal) thrown into the engine as the unhardened camshafts were in effect being 'shaved'. Those dealers that are lets say, more careful than others, decided to introduce a double or even triple engine flush, after checking all the other parts of the engine for 'swarff'' and in some cases this did the trick by flushing out all the metal debris.

It is also known that some dealerships, mostly those that sell and service other makes of cars, use synthetic engine oil, which to these new Mazda engines (2012 onwards) is pure poison, as it corrodes the rubber rings and seals. Those vehicles filled with that type of engine oil have had DPF problems as well as loss of power and early engine wear, whether they have correctly hardened camshafts or not. The 2017 user handbook actually says that only the Mazda approved engine oil must be used, however, as already stated, most Mazda dealerships sell other makes of cars and service all makes the same way - i.e. engine oil is generic and is stored in a central tank.
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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby Paul c » Tue Aug 15, 2017 4:15 pm

I must go through the whole thread now there is a lot of info to take on board . My vin seems be out of that range anyway if that means anything .

Also the service history I got was 4 pages long it goes into a lot of detail tires . Wiper blades any fault codes it had an abs sensor and new calipers
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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby damtom85 » Tue Aug 15, 2017 4:20 pm

If it is 2013 , 90% sure it is in range. When was first reg

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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby newmazdaowner » Tue Aug 15, 2017 5:58 pm

Paul c wrote:I must go through the whole thread now there is a lot of info to take on board . My vin seems be out of that range anyway if that means anything .

Also the service history I got was 4 pages long it goes into a lot of detail tires . Wiper blades any fault codes it had an abs sensor and new calipers


Funny that you got all that, as that sort of information is definately not available on the 'My Mazda' info app. I suspect that what you have there is the dealerships service records for the car, which is good but not so good, as you will only see what they want you to see to sell the car.

Sorry if I have made you paranoid about all this, but for nearly four years now, lots of members of this forum have been hoping that Mazda would do the honourable thing and issue an official recall of all the vehicles that they know have unhardened camshafts - that's if they actually know what cars were fitted with them!

Don't get me wrong, the M6 Tourer is a great car to drive and is the best car I have owned in 40-years + of driving. All you can do is make sure that the dealership is aware that you know all about the camshaft saga and if possible get something in writing that they will sort things out if it is found that your engine has one of the dodgy camshafts in it. Make no mistake, just one look and they will know if yours is wearing correctly. Mazda issued a TSB (Technical service bulletin) a year or so ago, with pictures of a good camshaft and a bad one (wearwise). Look through this thread and you will find a link to the actual TSB.
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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby Paul c » Tue Aug 15, 2017 9:29 pm

The service info I have is from the one mazda garage in UK in Bolton everything was done there

I'm not denying there is a problem if there is i will try sort it as best I can although I didn't buy the car from a mazda main dealer my brother works for a main dealer and he sourced the car for me and I get a year warranty ,now I don't want to be going back to him with this issue and im sure he doesn't either

The local mazda garage gave the all clear today but only over the phone , i am going to get him to ring a bigger mazda dealer and see what they say or even get them to check . I may also get him to ring the garage in Bolton seen as they know the car from day 1

Should be interesting to say the least

On the plus side I clocked up a few hundred miles and I'm very impressed especially with having power in any gear compared to having to drop gears in the megane estate i has and the over all drive .
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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby newmazdaowner » Thu Aug 17, 2017 12:38 pm

Paul c wrote:The service info I have is from the one mazda garage in UK in Bolton everything was done there

I'm not denying there is a problem if there is i will try sort it as best I can although I didn't buy the car from a mazda main dealer my brother works for a main dealer and he sourced the car for me and I get a year warranty ,now I don't want to be going back to him with this issue and im sure he doesn't either

The local mazda garage gave the all clear today but only over the phone , i am going to get him to ring a bigger mazda dealer and see what they say or even get them to check . I may also get him to ring the garage in Bolton seen as they know the car from day 1

Should be interesting to say the least

On the plus side I clocked up a few hundred miles and I'm very impressed especially with having power in any gear compared to having to drop gears in the megane estate i has and the over all drive .


I'm sure you will come to love the Tourer and yes, compared to any car that I have ever had, the Mazda 2.2D 175bhp has amazing power, throughout all the gears. I tried a Megan once and found it to be very underpowered.

What I will say, and backing up what Steve has said, try to use only BP Ultimate Diesel or Shell V Power Diesel and never the cheapo, highly saturatated with bio junk additives supermarket crap. Lots of cars run perfectly well on supermarket fuels, but modern diesel engines with DPF filters hate all that sticky, sugary deposits gumming up the works. More expensive yes, but you get more MPG, loads more power and less engine problems.

You said that the car was serviced previously at a non Mazda dealership, therefore, it may well be prudent to ask what engine oil they put in their cars. As previously stated - on NO ACCOUNT should synthetic engine oil be used, as the specially designed seals, gaskets and piston bores, will not tollerate it and can perish. I suggest that if the garage confirms that synthetic engine oil is in the sump, then go to a Mazda main dealer and get them to fill up with the approved Mazda oil. This is one case when an 'approved' product is actually the one and only to use - normally it's a sales gimmick, but not in this case!!
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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby Paul c » Thu Aug 17, 2017 6:06 pm

No my brother sourced the car for me in the UK and it had about 84/85k everything was documented up to that from Bolton mazda . He was going to service it for me but I told him to hang on a few weeks and I'll book it in for the 87500 service and a check up

Then I found all this info ha . I will have answers soon anyway regarding the whole situation and be interesting how mazda deal with it although reading through the thread I may have a bit of bother but time will tell

I will keep ye updated
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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby Paul c » Mon Aug 21, 2017 11:58 am

Mazda have come back and said they are aware of the issue but my car is not affected but they want the car to do something about rear dampers in the boot

I will still try and get more information I want to be 100% sure that I'm in the clear
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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby Tomthebiker » Fri Aug 25, 2017 2:18 pm

Did anyone ever call not one Mazda dealer but two and wonder how these people have jobs was talking to two airheads who'd no idea what a camshaft and couldn't even tell me what warrantee work was ever carried out on my car


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Re: Gen 3 owners please read! Camshaft Issue (Diesel)

Postby steve100 » Fri Aug 25, 2017 3:39 pm

Oh yes there out there alright it's trying to avoid them that's the problem.
Cheers Steve :twisted: :evil:
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